MANAGING CONSULTANT, MANAGEMENT CONSULTANCY
c£70-£90k base (experience dependent) + first rate bonus potential + good package including health (for dependents also), pension etc
Managing Consultants live UK wide and work largely on site with Clients: the firm’s HQ is in Leeds, and you will usually need to be there once a month for Management meetings.
Possible opportunities for self-employed Associates too (see end of Job Spec), particularly those with Digital Skills.
Our Client is a small but established, 30 year old Leeds based management consultancy focused particularly upon Quality Improvement and Operational Improvement (where it is a market leader), and working across multiple sectors including Aerospace, Energy & Utilities; Manufacturing; Pharmaceuticals; Financial Services; the NHS and Central / Local Government. Generally speaking scoping a client problem takes 3 – 4 months; solution implementation 6 – 18 months.
The firm has a strong proposition to take to the current, highly competitive market, with all the benefits of working with a smaller company, yet it punches well above its weight, with an enviable client list. It combines academic robustness with an unwavering focus on delivering client benefits. It has big consultancy quality, with small consultancy agility.
Current Managing Consultants are typically top quartile performers within their previous roles, and the firm operates in a very flat and collaborative manner. Working in a smaller consultancy means that candidates leaving larger organisations will have the opportunity to make a noticeable impact: however, they will need to do so without the safety net of a large brand and the supporting resources of a larger company.
The firm majors on:
- Quality Strategy Development & Deployment
- Quality Planning & Assurance
- Operational Excellence – Lean; Six Sigma etc
- ‘Field Failure’: ie investigating problems to see if product failures are a matter of design, manufacture, training, usage etc.
Nobody will have all of this, but the ideal candidate will have prior experience of some of it. Associated Consultancy skills such as business development; proposal preparation; managing a small team; building a campaign; and managing an account to deliver new business are all key in this role.
Further detail is given below, but the difference between this role and Principal Consultant (also being advertised) is largely one of experience. Aside from managing larger projects, prospective Managing Consultants will be experienced in Account Management, and will previously have sold Consultancy – thus the role is not suited to an ex-military ‘first timer’. It carries a significant Business Development remit, whilst the Principal role is more focused on Delivery, though both should expect to do some of each.
The ideal ex-military candidate will therefore know what it means to be a Consultant in a commercial context (probably more than 3 years experience); will have worked in a significant Project / Programme environment, will be appropriately qualified in some respect (PRINCE 2; APMP; MSP etc), and may have LEAN and / or Six Sigma experience. DV status would be a bonus. In short, they need to be ‘project ready’.
A good generalist military career is NOT sufficient to qualify you for this role.
You will be able to show solid evidence of intellect based on your career / academic results to date, have strong interpersonal skills and the ability to genuinely solve business problems with solution development that lies outside of standard processes. The ability to think on your feet and to understand how businesses operate is essential.
Reporting to Partner / Associate Partner level as required, you will be a self-starter, able to operate without the heavy infrastructure of a larger organisation. Mind-set and personality fit will also be critical, with the successful person demonstrating ambition, along with a desire to work in an environment where individuals do not compete, but collaborate to achieve the best results for both clients and the firm.
If interested in this role you must accept the Consultant lifestyle – broadly, 4 days onsite with Clients and 3 nights away from home per week.
Overview of the Role
Managing Consultants are expected to “project or programme manage” key projects to achieve a high standard of delivery. They will typically lead larger projects, with relative autonomy, and are expected to derive additional business from established accounts as well as being involved in generating new business. Principal functions involved are:
Contribution to Operations Team
- Provide accurate project information (progress against plans, budgets etc)
- Contribute to the development of offers and services
- Support and oversee other team members to achieve team goals
- Contribute to the development of the firm’s business strategy
- Play a supporting role in implementing the business strategy as directed by the Partners
- Support recruiting, managing and developing of additional consultants
- Manage Client accounts productively; maintaining relationships whilst generating business
- Play a role in a leading role in acquiring new clients, including the writing and publishing of case studies/articles, presenting at seminars & conferences and attending networking events
- Identify requirements for new product/service development
- Occasionally lead the development of new or revised offers
- Take a leading role in progressing sales leads
- Progress sales opportunities by writing discussion documents, tenders and proposals (often taking a lead role in this activity)
- Lead sales presentations to potential clients
- Liaise with clients, consultants and the Partner responsible for resource management to ensure effective delivery of projects
Building Great Client Relationships
- Support relevant Partner in contracting negotiations
- Help assure the quality of delivery, through both their own work and that of their colleagues, including principal / associate consultants
- Drive plans to grow assigned accounts further
- Develop new client relationships
- Work with Partners to realise the full benefit of our learning in other business opportunities
- To build networks within the client to identify future possibilities for business development
- To solicit feedback from the client on the firm’s performance
Planning and Managing Delivery
- Act as project manager on larger projects, or work streams within larger projects/programmes, overseeing Principal / Associate Consultants as necessary
- Understand and apply the principles of Project/Programme Management (possibly having a formal qualification e.g. Prince2, APM, MSP)
- Lead project planning e.g. identify and capture project(s) objectives, develop project scope, benefits and establish acceptance criteria, determine resources and performance expectations, assign project responsibilities, estimate timelines, identifying key project results and milestones, develops project plans and work break down structures and communicates these
- Manage account delivery to a high level of customer satisfaction
- Ensure that project files are updated with the appropriate project information
- Track and manage project budgets, manage project controls, project governance and reporting
- Work with the client to resolve any issues that occur during delivery and ensure all issues are resolved to the client and the firm’s mutual satisfaction.
- As well as project management, candidates should have skills and experience in one or more of the following areas:
- Operational excellence
- Strategic quality management
- Lean and / or Six Sigma
- Business process improvement
- Organisational change/transformation
- May have lean or six-sigma qualifications and/or may work within the operational excellence, operational improvement service line of a larger consultancy/organisation
- Prior experience of selling Consultancy in a commercial context
To live the values of the firm individuals must exhibit certain traits:
- Professionalism –clients trust the firm to be independent, objective and utterly reliable. It keeps its promises, works shoulder to shoulder with clients and provides dependable, highly appropriate, practical solutions.
- Expertise – the firm is proud of its in-depth knowledge and is committed to passing this on to clients through skills transfer.
- Loyalty – both a driving force within the organisation and the ultimate aspiration for relationships with customers, employees, associates and partners. Business is conducted in a straight-forward, honest way at all times.
There may also be opportunities for individuals with Operational or Quality improvement experience who wish to work with this company on a self-employed Associate basis periodically: day rates indicatively c £500 - £750. Anyone with a broadly Digital background or experience (Data Analytics; Business Analysis; Data led Business Change etc) would be of particular interest in this context.
Interested? Apply with CV in Word plus a short covering letter explaining your suitability for the role and earliest availability date to email@example.com.